metropolitan utilities district

Gas and Water Emergencies -- 402.554.7777

Metropolitan Utilities District
1723 Harney St.
Omaha, NE 68102-1960

Office hours: 7:30 a.m. to 5:15 p.m. (CST), Monday-Friday

Customer Service -- 402.554.6666 or 800.732.5864 (outside Omaha area)
Fax -- 402.504.7716

Click here to pay your bill on-line
Pay with Mastercard or VISA credit card by phone: 402.554.6666
Hearing impaired (TDD) -- 402.504.7024
e-mail: customer_service@mudomaha.com (Please do not use e-mail to report gas and water emergencies. Call 402.554.7777)
- If you are inquiring about a bill statement, please include your address and account number in your e-mail so we may respond to your inquiry in a prompt manner.
U.S.mail: PO Box 3600, Omaha, NE 68103-0600

Meter Reading Hotline -- 402.504.7008

Shut-off Notices -- 402.504.7002

Credit Services -- 402.504.7002

Claims Division -- 402.504.7001

Rental Property Owners and Managers Representative -- 402.504.7806; account_representative@mudnebr.com

Employment Hotline -- 402.504.7019

Hearing impaired (TDD) employment hotline -- 402.504.7021

Media Relations -- 402.504.7007

Purchasing Department -- 402.504.7009

Speakers Bureau -- 402.504.7010

All other numbers: 402.504.7000

Call before you dig to locate underground utilities (gas, water, electric, phone, cable), Digger's Hotline -- 811

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