We do not offer e-statement in-lieu-of a paper statement at this time.
Pay bill on-line with Mastercard or VISA credit card
- To pay with Mastercard or VISA credit card by phone, call 402.554.6666.
- Bank draft payment
- Budget plan
Meter Reading hotline, 402.504.7008
Frequently asked questions about billing.
To turn on/turn off or transfer service, call 402.554.6666 a minimum of two working days before your move. If you plan to move during a holiday weekend, it's best to call one week prior as many people chose those days to move.
Buying a house? Check with the seller or Realtor about the existing water service or private line. When was it installed? Have there been any repairs?
When the service is very old and made of a material that can corrode, the service line may be deteriorated. If the water service line leaks, you're responsible for repairs.
Braille and large print bills, e-mail customer_service@mudomaha.com or call 402.554.6666.
Inspections and select services for gas appliances, call 402.554.6666.
Frequently asked questions about water service repair.
Frequently asked questions about gas service repair.
Residential gas rates
Commercial and large volume gas rates
Gas infrastructure replacement charge
Residential water rates
Commercial and large volume water rates
Water infrastructure replacement charge
Gas Cost Comparisons
- Furnaces and Water Heaters
- Furnaces (gas, electric, propane and oil)
- Rate comparisons with other cities
- Annual gas use and cost for average residential customer
Gas and water emergencies, call 402.554.7777
- Shut-Off Policy
- Shut-off notices, 402.504.7002
If you know someone who may face the possibility of shut-off, ask that person to list you on the Third Party Notification.
If a shut-off notice is mailed, you'll receive a copy. While you are not responsible for the bill, it gives you a chance to help out.
Call 402.554.6666 for more information about Third Party Notification.
Recall of appliances and parts